About Business Rater



EVERYTHING YOU EVER WANTED TO KNOW ABOUT BUSINESS RATER:



 



Our Challenge to Businesses:





Is your business so committed to delivering 5-Star service that you're willing to invite your customers to criticize you and to rate your business on a scale of 1-5 stars? Are you willing to invite customers to tell you what you need to become a 5-Star business? In our experience, businesses that are committed want to constantly grow and improve how they serve the customers and create a world class 5-star customer experience.



 



Our Goal:





I’s our goal to help increase the level of service and the pursuit of excellence of businesses to create a better customer experience and to do that we are encouraging and equipping business to invite their customer to teach them how they can serve them better. Businesses that agree to Business Rater's customer bill of rights which is listed below are Certified by Business Rater and agree to:



 



 



A) Invite ever customer that comes to their business whether though the website or their door of their physical facility to complete a survey and to rate and review their business to help them identify issues so that they can improve and serve the customer better.



 



 



B) To respond within 24-48 hours the (A) issues and to make a good faith effort to resolve them.



 



 



C) To continue to train and improve how they serve their customers based on their customer service feedback they get through the Business Rater's survey reports.



 



 



D) Endorse your Business Rater Certification in all of your marketing and your point of sale content throughout your business        

 



 



Who we are:



We're a tenacious group of successful entrepreneurs who work really hard to not only save you money in marketing solutions, but to allow your business to flourish above your competition by giving you the knowledge and tools to make smart and informed choices. We strive to make our tools powerful enough for Fortune 500 companies and simple enough for mom and pa's bakery. Enough is never enough for us, we are constantly challenging ourselves to deliver simple and powerful tools for our customers to stay cutting-edge in today's competitive online market place.



Our Mission:



We want to help your business grow and make better decisions, bottom line. We want to make it easy as possible for you to be successful in your business without having to be the jack of every marketing trade, just run your business. We're dedicated to making the most advanced research design easy enough for anyone and everyone to implement in their business.



Our Moto:



Business Rater makes it easy to find great businesses and avoid not so great businesses by providing consumer reviews.



What we love the most:





  • Our Clients and Members - We offer 24/7 support and spend every waking hour striving to make their experience better. And they seem to appreciate it, as our satisfaction rating is 99.5%


  • 5- Star Culture Businesses - We believe everyone deserves a better opportunity to become or maintain 5-Star Customer satisfaction. With proper notifications, plan, process and strategy in place 5-Star Satsifaction is enevitable in our eyes. Budgets, timelines and logistics should not get in the way. That's why we created a quick and easy, cost-effective and self-serve solution you know as Business Rater.


  • Privacy and security - We use SSL encryption and multi-machine backup to keep your data secure.




A few things you should know:




  • Business Rater allows you to monitor and respond to all of your Business Rater certified reviews instantly all from one place. When customers post a certified review, you can reply and show not only are you engaged with your customers, but you care about what your customers have to say. Online reviews are selling points to potential customers, and responding shows you are dedicated to providing great service. Having a strong online presence is key to maintaining a competitive edge over your competitors. Don’t only read reviews, respond to them immediately using Business Rater.


  • Any business with a EIN number may join Business Rater on our complimentary Premium profile


  • Business Rater was originally created in 2010 primarily for the automotive industry and was previously known as Bizz Rater.


  • Business Rater's development team re-engineered it's software and re-designed it's platform to support businesses for all business verticals, including yours in 2012.


  • Business Rater can be applied to any country, language and business.


  • In addition to managing your online reputation, you can use Business Rater to greatly enhance your online business presence with organic Search Engine Marketing & Search Engine Optimization to your business's name, employees's names, services rendered and popular search phrases consumers use to identify your business online.


  • Business Rater has "filtered reviews" that suppresses a small amount of reviews - allowing business owners to investigate suspicious reviews, contact consumer and maintain 5-Star Customers Satisfaction.


  • Business Rater has an integrated survey feature. Create and publish online surveys in minutes. View results graphically and in real time. Quickly identify what current marketing and advertising strategies are working and which are not performing.


  • Becoming a CERTIFIED BUSINESS signifcantly increases your search engine optimization and search engine marketing and user benefits