Customer Review on Long Distance Inc In Fort Lauderdale FL

Member Name:   Gilbert K
Member From:   Virginia, VA

Date Reviewed:   02-10-2018

Business Name Reviewed:  Long Distance Inc


Business Address:  1975 East Sunrise BlvdFort Lauderdale, FL 33304

Business URL:  longdistanceinc.com/

Business Phone Number:  877-285-7001

My wife went online to find a moving truck and ended up getting 10 calls from full service moving companies. At first we weren't planning on using a mover; we were just going to do it ourselves. After comparing the prices of moving companies to a truck rental we decided it was worth a little bit extra to just have a company do it. We first contracted with a company called assurance van lines. But we then spoke with Sammy at Long Distance Inc s who informed us that assurance was actually a moving broker and doesn't own any trucks. He took the time to show us everything on a federal website. Assurance told us they'd be the ones actually doing the move when in fact they were just going to sub contract it out. When we tried to get our money back from assurance they gave us a hard time and didn't treat us with the same respect they showed when trying to earn our business. So unprofessional. We ended up having to call our credit card company to get our money back. If it wasn't for Sammy’s persistence we would’ve ended up in a bad situation. Sammy’s guys did an excellent job from start to finish. It was a Long Distance Inc s truck that showed up and actual Long Distance Inc s employees. Alex (the foreman) was polite and professional. With all the horror stories companies warned us about it was a really nice to have gotten it right the first time. Would recommend people do their homework

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